Question 1

What is the current Pos Malaysia fuel surcharge?

Accepted Answer

Pos Malaysia applies a fuel surcharge on courier deliveries that is subject to periodic adjustment based on prevailing fuel prices. Visit pos.com.my/service-update for the latest fuel surcharge rates and applicable services.

Question 2

What are Pos Malaysia's current operating hours?

Accepted Answer

Pos Malaysia outlet operating hours vary by location and may be affected by public holidays and service updates. Check the latest operating hours at pos.com.my/service-update or use the outlet locator to find hours for your nearest branch.

Question 3

How do I check if a Pos Malaysia delivery is affected by service disruptions?

Accepted Answer

You can check for any ongoing courier delivery disruptions, route changes, or service availability issues on the Pos Malaysia Service Update page at pos.com.my/service-update. Updates are posted whenever services are impacted.

Question 4

How can I report a Pos Malaysia scam or verify if a Pos Malaysia message is genuine?

Accepted Answer

Pos Malaysia publishes official scam alerts on the Service Update page at pos.com.my/service-update. If you receive a suspicious message claiming to be from Pos Malaysia, check this page or contact Pos Malaysia customer service to verify its authenticity.

Pos Malaysia Service Updates: Fuel Surcharge, Operating Hours & Scam Alerts

Service Update

Service Disruption Due to Haze

Service Update

Lembaga Tabung Haji Service via PosOnline Temporarily Unavailable Effective 7 August 2026

Service Update

Birthday of Prophet Muhammad Service Availability

Service Update

National Day (Merdeka) Service Availability

Service Update

Reminder on the Discontinuation of Flexipack International

Service Update

Acceptance Of PO Box Addresses For International Express Shipments

Service Update

Implementation of Revised Fee Rates for Money Order Transactions

Service Update

EU Customs Requirements Update and Temporary Suspension of International Shipments to Selected EU Destinations

Service Update

Awal Muharram Service Availability

Service Update

Wesak Day Service Availability

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Pos Malaysia Service Updates: Fuel Surcharge, Operating Hours & Scam Alerts

Service Update

Service Disruption Due to Haze​

Service Update

Lembaga Tabung Haji Service via PosOnline Temporarily Unavailable Effective 7 August 2026

Service Update

Birthday of Prophet Muhammad Service Availability​

Service Update

National Day (Merdeka) Service Availability​

Service Update

Reminder on the Discontinuation of Flexipack International

Service Update

Acceptance Of PO Box Addresses For International Express Shipments

Service Update

Implementation of Revised Fee Rates for Money Order Transactions

Service Update

EU Customs Requirements Update and Temporary Suspension of International Shipments to Selected EU Destinations

Service Update

Awal Muharram Service Availability

Service Update

Wesak Day Service Availability​

Have a question?

Follow us on

Download our app

Service Disruption Due to Haze

Birthday of Prophet Muhammad Service Availability

National Day (Merdeka) Service Availability

Wesak Day Service Availability