News Release


2020-02-27 04:00 AM

KUALA LUMPUR,27 February2020-Pos Malaysia Berhad (Pos Malaysia) has officially announced a new partnership with CollectCo Services Sdn Bhd (CollectCo), extending the national courier’s parcel delivery and collection services to more than one thousand CollectCo partner outlets in the country.

CollectCo is the leading parcel delivery and collection network of choice for the past 3 years with e-commerce merchants and customers as its key market focus.

The strategic partnership with CollectCo will provide Pos Malaysia’s e-commerce customers new touchpoints for parcel collection and delivery services, offering the convenience of picking up or delivering their packages across 1,255 partner outlets, which among others include convenience stores, pharmacies and stationary shops.

Pos Malaysia Berhad’s Group Chief Executive OfficerSyed Md Najibsaid, “Pos Malaysia is pleased to have CollectCo as its strategic partner as part of enhancing our reach and expandingour touchpoints across the region where existing and potential customers may lodge shipment, pick upand drop off their parcels as well as purchase Pos Malaysia’s merchandise items at selected CollectCo distribution outlets nationwide. The partnership is in tandem with our trasformation focus toexpandour network, increase our brand presence and grow our revenue by widening our customer base.”

Pos Malaysia’s transformation journey will continue towards improving our cost structure and achieving financial sustainability through agent and partner-operated outlets, as well as utilisation ofparcel lockers across 250 locations nationwide.

“With this partnership, we are committed to ensure that Pos Malaysia has the widest reach and provide the best services to our customers, catering to the demandof the country’s booming e-commerce market, complementing our Pos Laju outlets and Post Offices across 860 locations nationwide,” added Syed Najib.

CollectCo Founder and CEO, Dylan Wong said, “We are excited how this partnership leveraging our innovative retail management, retail networks and technology can provide convenience to smaller businesses, social selling communities and consumers nationwide. It literally makes sending and receiving parcels fast and easy for sellers, buyers and merchants. I am confident that this partnership will not only accelerate the expansion of Pos Malaysia's touch points nationwide, but at the same time provides opportunities for existing retailers andentrepreneurs to explore alternative income that leverage growth of eCommerce industry.

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About Pos Malaysia Berhad

Pos Malaysia Berhad (Pos Malaysia) is the nation’s postal service provider and has a network of more than 1,000 touch points across the country, encompassing post offices, Pos Mini, Pos24 (self-service terminals), Pos-on-Wheels (Mobile Outlets), e-Commerce hub, Pos Laju outlets and service centers, Pos Laju Go2U (Mobile Outlets), Pos Laju Kiosks, Pos Laju EziBox and Pos Laju Prepaid Dropbox, as well as postal and stamp agents, offering Malaysians the most extensive postal retail network.

With a track record of over 200 years, Pos Malaysia has progressed and evolved from being a mail and postal services provider to becoming a dynamic communication, financial services and supply chain solutions provider. Pos Malaysia will continue to transform and innovate with the current times to sustain its competitive edge as well as continue to connect Malaysians with the rest of the world.

For further information about Pos Malaysia, please contact our Customer Care via PosLineat 1-300-300-300 or e-mail to [email protected] You can also visit our website at

About CollectCo Services Sdn Bhd

CollectCo is a network of crowdsourcedretail stores that offer parceldelivery and collection services.

CollectCo helps courier companies and e-marketplaces to offer more convenient options for consumersto send, collect or return their parcels. Our strong knowledge in retail, powered by our proprietary technology, aims to make parcel retail fast, easy and hassle free.

For further information about CollectCo, please contact our Customer Care at +60 16-928 5961 or e-mail to [email protected] You can also visit our website at


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