This applies to any items such as letters, self-mailers, cards, bills, documents and prints (not including international small packets) which do not exceed one (1) kilogramme transmitted to a foreign destination by air.
Zone
Countries
Estimated delivery time (working days) effective 01 December 2016
Rate (RM)
First 20 gm
Every additional 10gm
1
ASEAN countries: Brunei Darussalam, Singapore, Cambodia, Indonesia, Laos, Myanmar, Philippines,Thailand and Vietnam
4 - 10
1.20
0.40
2
Asia Pacific countries
5 - 11
1.40
0.60
3
Other countries
6 - 11
2.00
0.80
Notes:
The estimated delivery time listed applies to major cities only. Delivery to areas outside of major cities may incur additional days.
Packets, envelopes with enclosures, documents and other merchandise are subjected to customs inspection and clearance. Items subjected to customs inspection and/or clearance may incur an additional 48 -72 hours.
If Express Mail service is used, delivery time may be one (1) day earlier than air mail.
Items may be subjected to additional control and domestic rules of the destination country. Where such circumstances occur, the sender is advised to deal directly with the relevant authorities in the destination country.
International Surface Mail
This applies to any items such as letters, self-mailers, cards, bills, documents and prints (not including international small packets) which do not exceed one (1) kilogramme transmitted to a foreign destination by sea. International surface mail is cheaper and slower than international air mail and it is preferably used for non-urgent items.
Zone
Countries
Estimated delivery time
(working days)
effective
01 December 2016
Rate (RM)
First
50 gm
Every additional
50 gm
1
ASEAN countries: Philippines, Indonesia, Cambodia, Laos, Myanmar, Thailand and Vietnam
4 – 10 weeks
1.80
1.40
2
Asia Pacific countries
6 – 10 weeks
1.90
1.60
3
Other countries
8 – 16 weeks
2.20
2.00
International Small Packet
Any small packet containing small and lightweight items such as gifts, goods, commercial samples or audio/video tapes, transmitted to a foreign destination by air. The maximum weight for the small packet is two (2) kilogrammes.
Zone
Countries
Estimated delivery time (working days) effective 01 December 2016
Rate (RM)
Up to 250gm
Above 250gm up to 500gm
Above 500gm up to 1kg
Above 1kg up to 1.5kg
Above 1.5kg up to 2kg
1
Brunei Darussalam and Singapore
4 - 10
12.00
20.00
28.00
34.00
39.00
2
Cambodia, Hong Kong, Laos, Myanmar, Philippines, Thailand, Indonesia and Vietnam
4 - 10
16.00
25.00
36.00
44.00
55.00
3
Australia, Bangladesh, China, Fiji, India, Japan, Macao, Mongolia, New Zealand,North Korea, South Korea, Taiwan and Sri Lanka
5 - 11
18.00
30.00
52.00
63.00
79.00
4
Other countries
6 - 11
21.00
40.00
60.00
72.00
91.00
Notes:
The estimated delivery time listed applies to major cities only. Delivery to areas outside of major cities may incur additional days
Packets, envelopes with enclosures, documents and merchandise are subjected to customs inspection and clearance. Items subjected to customs inspection and/or clearance may incur additional 48 -72 hours
If Express Mail service is used, delivery time may be one (1) day earlier than air mail
Items may be subjected to additional control and domestic rules of the destination country. Where such circumstances occur, the sender is advised to deal directly with the relevant authorities in the destination country
International Registered Articles Fee
Type
Remarks
International Track On RR
Registration fees (RM1.60) and service charge of (RM3.00) for transmission of a registered postal article to a foreign destination
Notes:
The estimated delivery time listed applies to major cities only. Delivery to areas outside of major cities may incur additional days
Packets, envelopes with enclosures, documents and merchandises are subjected to customs inspection and clearance. Items subjected to customs inspection and/or clearance may incur additional 48-72 hours
If Express Mail service is used, delivery time may be one (1) day earlier than air mail.
Items may be subjected to additional control and domestic rules of the destination country. Where such circumstances occur, the sender is advised to deal directly with the relevant authorities in the destination country
Please click here for International Registered Article Terms and Conditions of Service
Postcards
Postcards
Postcards refers to a rectangular piece of card that is not folded and not inserted into an envelope. It is used to send simple messages and require stamps for mailing. It is only for non-commercial use.
Specifications
Size
Minimum: 140mm (length) x 90mm (width) Maximum: 148mm (length) x 105mm (width)
Weight
Not exceeding 50gm
Shape
Rectangular
Rate
RM 0.50
* Note : International postcards that exceed the maximum size limit will be categorized under International Mail
For more information on the revised zones and tariffs, kindly refer to the specific product stated below International Mail.
Tracked
Add-on label for International Small Packet and Flexipack International
Suitable for lightweight eCommerce items up to 2 kg
Available to 50 destination countries
Mail drop with online tracking
Delivery standard is from 6 to 11 working days
No liability on compensation
No signature is required upon delivery
RM9.60 (not inclusive of postage)
Destination Countries
Australia
Estonia
Italy
New Zealand
South Africa
Austria
Finland
Japan
Norway
South Korea
Belarus
France
Latvia
Philippines
Spain
Belgium
Germany
Lebanon
Poland
Sweden
Brazil
Greece
Lithuania
Portugal
Switzerland
Canada
Hong Kong
Macao
Russia
Thailand
China
Hungary
Malta
Saudi Arabia
Turkey
Croatia
India
Mauritius
Serbia
United Kingdom
Cyprus
Indonesia
Mexico
Singapore
United States
Denmark
Ireland
Netherlands
Slovenia
Vietnam
Notes:
- The estimated delivery time listed applies to major cities only. Delivery to areas outside of major cities may incur additional days
- Packets, envelopes with enclosures, documents and merchandises are subjected to customs inspection and clearance. Items subjected to customs inspection and/or clearance may incur additional 48-72 hours
- Items may be subjected to additional control and domestic rules of the destination country. Where such circumstances occur, the sender is advised to deal directly with the relevant authorities in the destination country
Please click here for Tracked label Frequently Asked Questions (FAQ)
This applies to any parcel containing merchandise or bulky and heavy items transmitted to a foreign destination by air. International Air Parcel is a convenient and economical service that comes with track and trace features.
Zoning for Air Parcel
Zone
Estimated delivery time (working days) effective 01 December 2016
First 1kg (RM)
Every additional 500gm (RM)
1
5 - 8
35.00
3.00
2
6 - 12
45.00
5.80
3
6 - 13
65.00
8.00
4
6 - 14
75.00
10.00
5
7 - 14
90.00
12.00
6
8 - 15
100.00
16.00
7
8 - 16
120.00
20.00
Please click here for International Parcel Terms and Conditions of Service
International Surface Parcel
This applies to any parcel containing merchandise or bulky and heavy items transmitted to a foreign destination by sea. International Surface Parcel is a more affordable option with a longer delivery time and comes with track and trace features.
Zoning for Surface Parcel
Zone
Estimated delivery time (working days) effective 01 December 2016
First 1kg (RM)
Every additional 500g (RM)
1
3 - 4 weeks
32.00
2.00
2
4 - 7 weeks
35.00
3.00
3
4 - 9 weeks
40.00
5.00
4
5 - 14 weeks
45.00
6.50
5
6 - 15 weeks
50.00
8.50
6
6 - 16 weeks
65.00
11.00
7
6 - 18 weeks
75.00
15.00
Please click here for International Parcel Terms and Conditions of Service
Paket POSTerus
Want to send packages to your family and friends in Indonesia?
Paket POSTerus is a convenient and affordable prepaid box for air parcel delivery to selected destinations in Indonesia including Jakarta, Java, Sumatera, Bali and Nusa Tenggara, based on postcodes.
The benefits of using 'Paket POSTerus'
Flat rate postage
Value for money
Faster delivery than regular parcels
Convenient packaging
Additional features
Track & Trace system on www.pos.com.my
Proof of Delivery (PoD)
Please click here for International Parcel Terms and Conditions of Service
Size and Price of 'Paket POSTerus'
The prepaid 'Paket POSTerus' boxes come in 4 different sizes:
5kg
10kg
265mm x 265mm x 202mm RM85.00
407mm x 335mm x 264mm RM145.00
15kg
20kg
420mm x 420mm x 310mm RM205.00
480mm x 430mm x 350mm RM265.00
Note :
Purchase is in cash term only.
Surcharge of RM12 will be imposed for every additional kilogramme.
Maximum weight for delivery to Indonesia is 20kg.
Price does not include customs duty or other charges/duties imposed by Indonesian Customs.
The benefits of using 'Paket POSTerus'
Rates are much cheaper than other shipping costs.
Faster reach than regular parcel delivery service within 10 working days subject to customs clearance in Indonesia.
Using the prepaid option makes it easier to manage your deliveries.
Keep updated on the delivery status of your 'Paket POSTerus' using our Track & Trace system on www.pos.com.my.
Proof of Delivery
Operated in collaboration with Pos Indonesia.
Where to purchase and post 'Paket POSTerus'
‘Paket POSTerus’ can only be purchased and posted from Post Offices as listed below:
Selangor
General Post Office, Shah Alam
Aeon Bukit Tinggi Post Office
Bandar Baru Bangi Post Office
Bandar Botanic Post Office
Bandar Bukit Puchong Post Office
Bandar Sunway Post Office
Batu 12 Puchong Post Office
Batu 9 Cheras Post Office
Carrefour Klang Post Office
Damansara Jaya Post Office
Giant Bandar Kinrara Post Office
Jalan Sultan Post Office
Jusco Bukit Raja Post Office
Jusco Cheras Selatan Post Office
Kajang Post Office
Kelana Jaya Post Office
Klang Post Office
Klang Utara Post Office
Kuala Selangor Post Office
Mutiara Damansara Post Office
Pandamaran Post Office
Pelabuhan Klang Post Office
Puchong Perdana Post Office
Rantau Panjang Post Office
Rawang Post Office
Subang Jaya Post Office
Sungai Buloh Post Office
Taman Kinrara Post Office
Tesco Bukit Tinggi Post Office
Tesco Kajang Post Office
Tesco Puchong Jaya Post Office
Tesco Rawang Post Office
Universiti Kebangsaan Malaysia Post Office
USJ 1 Subang Jaya Post Office
Kuala Lumpur
General Post Office, Kuala Lumpur
Ampang Post Office
Ampang Park Post Office
Ampang Point Post Office
Batu Caves Post Office
Berjaya Times Square Post Office
Cheras Viva Home Post Office
Damai Perdana Post Office
Gombak Post Office
Jalan Brickfields Post Office
Jalan Cheras (Cheras Makmur) Post Office
Jalan Ipoh Post Office
Kampung Baru Post Office
Kepong Post Office
Pandan Indah Post Office
Pandan Prima Post Office
Petaling Post Office
Salak Selatan Post Office
Selayang Baru Post Office
Selayang Mall Post Office
Sentul Post Office
Sungei Besi Post Office
Taman Connough Post Office
Taman Dagang Permai Post Office
Taman Melawati Post Office
Taman Midah Post Office
Taman Setiawangsa Post Office
Taman Sri Gombak Post Office
Taman Tun Dr. Ismail Post Office
Universiti Islam Antarabangsa Post Office
Kedah/Perlis
General Post Office, Kangar
General Post Office, Alor Setar
Kulim Post Office
Sungai Petani Post Office
Kompleks Lada, Langkawi Post Office
Pulau Pinang
General Post Office, Pulau Pinang
Ayer Itam Post Office
Batu Ferringhi Post Office
Bayan Lepas Post Office
Bukit Mertajam Post Office
Butterworth Post Office
Gelugor Post Office
Jelutong Post Office
Mak Mandin Post Office
Pulau Tikus Post Office
Tasek Gelugor Post Office
Perak
General Post Office, Ipoh
Taiping Post Office
Kuala Kangsar Post Office
Teluk Intan Post Office
Pahang
General Post Office, Kuantan
Temerloh Post Office
Raub Post Office
Negeri Sembilan
General Post Office, Seremban
Melaka
General Post Office, Melaka
Johor
General Post Office, Johor Bahru
Batu Pahat Post Office
Kangkar Pulai Post Office
Kluang Post Office
Kompleks Awam Larkin Post Office
Kukup Post Office
Majidee Post Office
Muar Post Office
Pasir Gudang Post Office
Segamat Post Office
Taman Perling Post Office
Taman Seri Tebrau Post Office
Taman Universiti Post Office
Tmn Ungku Tun Aminah Post Office
Terengganu
General Post Office, Kuala Terengganu
Kelantan
General Post Office, Kota Bahru
Sabah
General Post Office, Kota Kinabalu
Tawau Post Office
Sandakan Post Office
Sarawak
General Post Office, Kuching
Sri Aman Post Office
Sibu Post Office
Miri Post Office
‘Paket POSTerus’ also can be purchased and posted from Pos On Wheels as listed below:
Pos On Wheels
State
Area where POW available
Kedah
Alor Setar
Sungai Petani
Pulau Pinang
Butterworth
Perak
Ipoh
Kuala Lumpur
WPKL 1
WPKL 2
WPKL 3
Selangor
Shah Alam
Negeri Sembilan
Seremban
Melaka
Melaka
Johor
Muar
Pahang
Raub
Terengganu
Kuala Terengganu
Kelantan
Kota Bharu
Delivery Destinations Postcode available for 'Paket POSTerus'
Jakarta
10110 - 10710
11110 - 11810
12110 - 12910
13110 - 13910
14110 - 14440
14510 - 4530
Jawa
16110 - 16960
17111 - 17730
40111 - 40973
41111 - 41181
41211 - 41286
41311 - 41385
43111 - 43368
44111 - 44193
45111 - 45141
45151 - 45393
45411 - 45476
45511 - 45595
46111 - 46475
50111 - 50777
51111 - 51193
51211 - 51281
51311 - 51383
52111 - 52473
53111 - 53196
53211 - 53283
53311 - 53393
53411 - 53482
54112 - 54265
54311 - 54474
55111 - 55893
56111 - 56511
57116 - 57199
57211 - 57293
57611 - 57698
58111 - 58193
58211 - 58384
59111 - 59186
59211 - 59274
59311 - 59382
59411 - 59466
59511 - 59583
60111 - 60293
61311 - 61321
61111 - 61182
61351 - 61385
61411 - 61485
62111 - 62195
62211 - 62293
63111 - 63395
63411 - 63493
63511 - 63584
64111 - 64131
64311 - 64484
64113 - 64294
65111 - 65146
65311 - 65331
65151 - 65393
66113 - 66133
67111 - 67186
67211 - 67231
67251 - 67293
67311 - 67383
68111 - 68196
68211 - 68291
68411 - 68488
69112 - 69175
69311 - 69383
Sumatera
20111 - 20585
20711 - 20741
20761 - 20881
20984 - 20998
21111 - 21141
21151 - 21187
21211 - 21381
21311 - 21364
21411 - 21473
22111 - 22173
22211 - 22283
22271 - 22272
22391 - 22396
22454 - 22475
22511 - 22533
22562 - 22654
22711 - 22774
22811 - 22871
22812 - 22881
22911 - 22998
23111 - 23244
23351 - 23952
24251 - 14394
24315 - 24375
24410 - 24415
24452 - 24461
24471 - 24478
24511 - 24582
24651 - 24656
24783 - 24791
25111 - 25237
25391 - 25394
25511 - 25531
25552 - 25586
25651 - 25674
26111 - 26131
26151 - 26473
26211 - 26231
26311 - 26571
27111 - 27121
27151 - 27294
27311 - 27321
27355 - 27388
27411 - 27441
27511 - 27684
27775 - 27779
28111 - 28292
28353 - 28565
28654 - 28773
28711 - 28784
28752 - 28755
28811 - 28882
28911 - 28992
29211 - 29282
29311 - 29371
29511 - 29566
30111 - 30266
30653 - 30869
30617 - 30681
30711 - 30759
30771 - 31711
31111 - 31141
31511 - 31551
32111 - 32387
34111 - 34119
34152 - 35513
35111 - 35241
35353 - 35597
36111 - 36261
36361 - 36382
36511 - 36555
36572 - 36773
37111 - 37175
37259 - 37573
37211 - 37263
37311 - 37372
38113 - 38223
38326 - 38657
38511 - 38571
38711 - 38768
38873 - 38888
38955 - 38965
39111 - 39183
39261 - 39265
39371 - 39374
Bali & Nusa Tenggara
80111 - 80239
80351 - 80361
80511 - 80582
80611 - 80671
80711 - 80771
80811 - 80871
81111 - 81173
82111 - 82191
82211 - 85391
83115 - 83238
83351 - 83371
83511 - 83581
83611 - 83672
84111 - 84191
84211 - 84272
84311 - 84384
84454 - 84458
85111 - 85231
85511 - 85575
85611 - 85682
85711 - 85773
85811 - 85881
85912 - 85982
85991 - 85393
86111 - 86272
86411 - 86461
86462 - 86472
86511 - 86592
86616 - 86692
86752 - 86757
87111 - 87182
87211 - 87283
Types of items that can be sent using 'Paket POSTerus'
All types of documents and items which are not prohibited, not weighing more than 20kg.
Prohibited items which are not allowed to be shipped to Indonesia using 'Paket POSTerus' **
Foods and drinks which are not approved by the government of Indonesia.
Valuable objects or documents such as cash, traveller’s checks, passports, birth certificates, jewellery made of gold, platinum and silver, precious stones and government securities.
Explosives, radioactive, aerosols, corrosive, flammable and dangerous items.
Obscene or pornographic prints, tapes or items.
Any drugs either in the form of pills, capsules, powders and liquids which are not approved by the Indonesian government.
Any types of firearms/weapons.
Opium, marijuana, cocoa leaves, morphia, morphine, cocaine or other narcotic drugs and harmful toxins.
Information that needs to be filled by customer on 'Paket POSTerus' box
You must complete the information in the International Parcels Consignment Note as follows:
Sender’s information (name, full address, postcode and telephone number)
Receiver’s information (name, full address, postcode and telephone number)
Contents details, CN23 (Customs)
Sender’s instructions if not delivered, CP71
Sender’s declaration of the goods or documents delivered.
You are also required to fill and complete sender’s and receiver’s information details on the allocated space on the 'Paket POSTerus' box (information should be the same as those required in the consignment note)
Claims and compensation on damages*
You can claim compensation amount based on the value of the goods and not more than RM200 within 6 months from the date of posting.
For further inquiries and assistance in relation to 'PaketPOSTerus', you can:
Contact Customer Service Centre on PosLine 1-300-300-300
Mon – Fri: 8.30am to 8.00pm
Saturdays: 8:30 am to 5:00 pm (except the First Saturday of the month and Public holidays)
With strong domestic network and solid international connectivity to more than 220 countries worldwide, AsiaXpress is placed in an advantageous position to deliver the best courier services both locally and internationally.
Our distinctive position allows us to exercise our vast variety of resources to mix and match our range of services to meet the requirements of our customers, making AsiaXpress a versatile service provider.
Realising our core competencies, AsiaXpress has emerged with a niche service genre. Our services will tackle all corporate document issues by providing our corporate clients with total solution package, customized and designed to meet their unique requirements.
Above and beyond, AsiaXpress' scope of services encompasses a fast and reliable movement of time-sensitive documents and parcels. We also take pride in delivering value to our customers by providing efficient and sophisticated solution-based services.
Pos Ekspres International is a convenient, reliable and cost-effective prepaid express airmail service for delivery of documents weighing not more than 2kg to United Kingdom and North Ireland.
It is a priority handling service with delivery standard between 4 - 6 working days and provides track and trace feature for customers’ convenient.
Do not require to affix postage stamps with the prepaid envelope and boxes which are available as follows:
Prepaid Type
Maximum Weight (kg)
Size (mm)
Price (RM)
Envelope
0.5
353 x 250
39.00
Box
1.0
300 x 230 x 15
59.00
Box
2.0
340 x 250 x 25
99.00
Pos Ekspres International is available at these post offices:
Kuala Lumpur
General Post Office, Kuala Lumpur
Jln Kelang Lama
Bukit Bintang
Bukit Damansara
Jalan Brickfields
Jalan Gurney
Jln Tunku Abd Rahman
Medan Tunku
Universiti Malaya
Tmn Tun Dr Ismail
Bangsar Baru
Sri Petaling
MidValley
Ampang
Sg Wang Plaza
Ampang Point
Suria KLCC
Mont Kiara
Tmn Melawati
Ampang Park
Selangor
General Post Office, Shah Alam
UITM Shah Alam
Puchong
SS 16 Subang Jaya
Komp PKNS Shah Alam
USJ 1 Subang Jaya
Bandar Sunway
Seksyen 13 Shah Alam
Subang Jaya
Tesco Shah Alam
USJ 9
Kelana Jaya
Jln Othman
Jln Semangat
Kg Tunku
Seksyen 17 PJ
Seksyen 20 PJ
Damansara Jaya
Mutiara Damansara
SS2 PJ
Sungai Buloh
Kajang
Seri Kembangan
UKM Bangi
UPM Serdang
Bdr Baru Bangi
CyberJaya
KLIA Terminal
Putrajaya
Alamanda
Batu 9 Cheras
Kelang
Kelang Utara
Pelabuhan Kelang
Bkt Raja Klang
Johor
General Post Office Johor Bahru
Wisma Persekutuan
Kompleks T.A.R
Bdr Baru Uda
Tmn Ungku Tun Aminah
Tmn Johor Jaya
Tmn Perling
Pusat Mel JB
Komp.Peng.Awam Larkin
Tmn University Uni Teknologi M'sia
Tmn Desa Cemerlang
Carrefour JB
Jaya Jusco Tebrau
Tesco Seri Alam
Pasir Gudang
Skudai
Tampoi
Majidee
Ulu Tiram
Penang
General Post Office Pulau Pinang
Balik Pulau
Bayan Lepas
Gelugor
Komtar
Jelutong
Pulau Tikus
USM
Dato Kramat
Tesco PP
Butterworth
Kepala Batas
Perai
Bagan Ajam
Tmn Chai Leng
Bdr. Seberang Jaya
Carrefour Counter
Bk. Mertajam
Nibong Tebal
Sarawak
General Post Office Kuching
Miri
Sibu
Sabah
General Post Office Kota Kinabalu
Tawau
Perlis
General Post Office Kangar
Perak
General Post Office Ipoh
Negeri Sembilan
General Post Office Seremban
Malacca
General Post Office, Bukit Baru
Pahang
General Post Office, Kuantan
Terengganu
General Post Office, Kuantan
Kelantan
General Post Office, Kota Bharu
Kedah
General Post Office, Alor Star
For more information on the revised zones and tariffs, kindly refer to the specific product stated below International Mail or contact our customer care.
One-stop, value-added services that allow customers to do direct lodgement of their shipments at Pos Malaysia International Hub in KLIA to over 200 destinations worldwide.
Services offered are as follows:
International Acceptance
Parcel/Mail/Small Packet
Express Mail Service (EMS)
Paket Pos Terus
Pos Ekspres International
FlexiPack International
Register
Customs Clearance Payment
Products For Sale
Stamps and Register
Paket Pos Terus
Pos Ekspres International
FlexiPack International
For more information, please contact our Business Counter Unit at 03-8777-3631.
International Bulk Mail / Parcel Services
For contract customers who are doing lodgement of international shipments in bulk, special postage rates will be offered with terms and conditions apply.
Please contact our Business Development Unit at 03-2267-2267 extension 2358 or 7511 for details.
EZiPoz provides a cross border shopping experience to customers by enabling them to shop directly from US online merchants with the option of using Pos Malaysia reverse logistic services.
Upon signing up with EZiPoz, customers will receive their very own US mailing address for free which will open up a whole new world of shopping possibilities.
For more information, please visit www.ezipoz.com or watch our video here
Customs Clearance
Pos Malaysia offers custom clearance service to customers at a very competitive and affordable fee for both import and export shipments.
For more information, please contact our Customs Affairs Customer Service at 03-8777-3680 or 03-8777-3691.
Pick-up Service
Pos Malaysia offers pick-up service to contract customers where terms and conditions apply.
Please contact our Business Development Unit at 03-2267-2267 extension 2358 or 7511 for details.
Special Delivery
Pos Malaysia offers special delivery service right to the customer’s door step for inbound international postal items which have been released by Customs via Pos Malaysia as the Custom Clearance agent.
For more information, please contact our Customs Affairs Unit at 03-8777-3684.
Public Bonded Warehousing
Pos Malaysia offers rental service of its Public Bonded Warehouse which is located at Pos Malaysia International Hub in KLIA.
The international hub is located in a strategic location of the cargo community and adjacent with MASkargo and KL Airport Services (KLAS).
In-house Customs and Other Government Offices (OGA) are also located at the international hub to offer reliable custom clearance service.
Please contact our Business Development Unit at 03-2267-2267 extension 2358 or 7511 for details.