Is there a timeline to request an e-Invoice?

How can I obtain an e-Invoice for transactions involving COD UBAT/UMP through Pos Malaysia?

How can I check my Tax Identification Number (TIN)?

How will I get an e-Invoice for transactions involving insurance purchased through Pos Malaysia?

How do I verify if the details of an e-Invoice are accurate? If there is any error in the e-Invoice, can it be revised?

What is the e-Invoice treatment for Agency/Agencies - Bill payment services (government agencies, unit trust, public service network etc.)?

Do B2C customers require an e-Invoice?

Can a customer request an e-Invoice for a past transaction?

I scanned the QR code, but I could not see anything.

What will be the impact or risk on us, especially if there are any invoice adjustments?

What is the minimum purchase value for e-Invoice?

Can the e-Invoice be printed?

What can I do if I do not receive any e-Invoice?

Can I cancel or reject an e-Invoice that has already been sent?

Is there any specific application required to scan the e-Invoice QR code?

What data is embedded in the QR Code?

How can I verify if an invoice has been properly reported to LHDN?

As a walk-in customer, how can I obtain e-Invoices from Pos Malaysia?

Does LHDN provide any mobile application for MyInvois?

Do government agencies need to fill out the form?

How does customer make inquiry on International Economy Small Packet?

Is there any compensation if the item sent is lost or damage?

How do customer make inquiry on this Tracked service?

What are the required details to be filled out?

What is the reason for price increase of the Tracked label?

How fast can I get my insurance cover note / policy so that I can proceed to renew my Road Tax?

What if I have submitted the data collection form, but there are corrections required to the details?

Is there any compensation if the item sent is delayed?

What should I do if there is a problem with the Pos Malaysia Mobile App?

What should I do if I am unsure about the steps to print the e-Consignment Note?

What should I do if the form cannot be opened or accessed?

How does customer make inquiry on International Economy Parcel?

How do I go about making a claim on damages?

Does International Economy Small Packet have proof of delivery (POD)?

Will the customer (sender) be charged for postage on the return of unsuccessfully delivered item?

How do customer make inquiry on this International Registered service?

Is the Mobile App service to purchase insurance available at all time?

What is the amount for the second fee?

What is the compensation for lost or damaged item?

What payment methods are accepted when using the e-Consignment Note?

How does customer make inquiry on International Express?

Will unsuccessfully delivered item be returned to the sender?

What documents are required to apply as a Contract Customer?

Does International Economy Small Packet have track and trace feature?

How can I submit my details for e-Invoice?

Where can I make enquiries?

Where can I find the full terms and conditions for Pos Service Warranty?

How can I make inquiries about Flexipack International?

Is Insurance offered for Tracked service?

Is there any compensation if the item sent is delayed?

If a Money Order has expired (exceed three (3) months from the last day of the month of issue), can it be returned or cashed?

Can I switch from Prepaid to Contract later?

When was the latest price revision for International Express and what was the reason?

What if inquiries, complaints, or claims about International Registered items are made after 6 months?

Can customers request the parcel to be redirected to a different address?

Who can I contact for assistance?

Can I have my item insured when using International Economy Small Packet?

Do I need to provide my relevant details to Pos Malaysia for the issuance of e-Invoices?

I am unable to download the Pos Malaysia Mobile App. Is there an alternative way to create the e-Consignment Note?

Where can I purchase Pos Service Warranty?

Can customer claim for compensation on delay in delivery, loss or damage on item posted using this Tracked service?

Where can I obtain more information?

What is Pos Malaysia’s e-invoicing information, where requested by customers/vendors?

Within what time frame can inquiries or claims related to the delivery of International Registered items be made?

Is my Pos Malaysia account secure?

Can the Money Order be claimed by customer?

How do customer make inquiry on this Custom Declarations?

If the first delivery fails, can I request a second delivery?

How long does it take to activate a Contract Account?

What are the items that cannot be sent using International Economy Small Packet?

Can I get a refund, if I were to cancel the insurance renewal after I made payment?

Where can I buy these Flexipack International envelopes?

What is the compensation for lost or damaged item?

Can I print the e-Consignment Note and make payment at a different location?

What are the items that cannot be sent using International Economy Parcel?

What are the main exclusions under this product?

What is the maximum compensation value that a customer can receive?

Does the Tracked service provide Proof of Delivery (POD)?

Is there any compensation if the item sent is delayed?

What is the information that customer needs to fill in when using International Economy Parcel?

Can I change my mobile number later?

Can I make a claim for compensation in the event of a delay?

Can I post my parcel at any Pos Laju authorised agent outlet?

Is the sender allowed to use non-Roman texts when filling in the consignment notes?

How long does it take for an e-Invoice to be validated by LHDN?

What could be the reason for my payment to be rejected?

Why is Pos Malaysia doing this?

What is the information I need to fill in when posting International Economy Small Packet?

Are free flyers provided?

Can I cancel my Pos Service Warranty purchase?

Can a Money Order be returned?

Can the item description be in other languages?

Is using stamps to pay postage allowed for items that use the Tracked label?

Am I eligible to claim compensation if there is a delay in the delivery of my International Registered item?

Does the Sales and Service Tax (SST) apply on the surcharges?

Can I opt for additional protection for my parcel with this service?

Can I purchase an additional coverage when using the e-Consignment Note service?

How do bulk shipments work?

What happens if the CN23/CN22 form is not filled in completely?

What are the items that cannot be sent using International Express?