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PosDaftar

PosDaftar or Registered Mail is a value added service for delivery of valuable or important goods or documents .This service provides proof of delivery and track and trace features for customers.

A receipt will be issued as evidence of mailing at the time of posting. The recipient, on the other hand, is required to sign a delivery receipt upon receiving the letter.

Compensation will be given in case of any loss or damage, (confined to Pos Malaysia Berhad's terms and conditions).

There are 2 additional services offered for PosDaftar. Customers are required to pay an additional postage for any of these services:

  • Acknowledgement Receipt (AR)

    • Sender will receive an acknowledgement upon the receipt of the item by the intended addressee.

    • Tick the AR box on the PosDaftar barcode label - Obtain AR card from the post counter.

    • Pay the AR fee in the form of postage stamps (60 sen for within Malaysia, and RM 1.50 for other countries).

    • Affix the stamps at the top right hand corner of the envelope - Attach AR card to the PosDaftar item.

  • Insuran

    • Tick the INSURED box on the PosDaftar barcode label and fill in the insured value.

    • Pay the insurance fee in the form of postage stamp.

    • Insurance fee is RM 3.00 for every RM 100 insured value or part thereof.

    • Affix the stamps at the top right hand corner of the envelope.

    • For domestic delivery, minimum insured value is RM 100 and maximum limit is RM 3000.

    • For overseas posting, limitation and types of items that can be insured depend on the availability of the service and the procedures imposed by the country of destination. Customers are advised to enquire about this at the nearest Post Office.

Customer can register the mail by using normal envelope:

  • Get a PosDaftar label from the counter.

  • Fill it accordingly.

  • Submit it the the counter staff.

  • Pos Daftar or Registered Mail must be posted at the counter. Do not post at any posting box.

Domestic labels:

  • Available at the counter at RM 2.20 each, inclusive of postage for items weighing up to 20 g.

  • For items above 20 g, you can affix sufficient postage stamps at the top right hand corner of the envelope.

  • For domestic posting, this label enables tracking of item until its delivery to the addressee.

PosDaftar Fee Details

Type Description Old Charges New Charges Remark
Track On 1
RD
Domestic
(Dalam Negara)
RM 1.70 RM 2.20 Registration fees (RM 1.60) and posting fees less than 20g (RM 0.60)
Track On 2
RR
International
(Luar Negara)
RM 3.90 RM 4.60 Registration fees (RM 1.60) and service charge of (RM3.00) for transmission of a registered postal article to a foreign destination (does not include posting fees based on destination and weight).
Track On 3
RF
Domestic
(Pejabat Pertukaran Mel)
Free Free Office of Exchange
Track On 4
RS
Postal Service
(Urusan Pos)
Free Free Official use
Track On 6
RP
Domestic RM 1.40 RM 1.60 Posting fees exemption
Track On 7
RA
Domestic
(Effective 1 December 2011)
- RM 2.80 Registration fees (RM1.60), posting fees less than 20g(RM0.60) and  AR service fee (RM0.60)
Sampul PosDaftar
SP 1
Domestic
(Dalam Negara)
RM 2.00 RM 2.50
  1.  Registration fees and posting fees less than 50g
  2.  3.0mm thickness

* POSTING FEES FOR POSDAFTAR ITEMS ARE SUBJECT TO SIZE AND WEIGHT ONLY.

  • Available at the counter at RM 2.20 each, inclusive of postage for items weighing up to 20 g.

  • For items above 20 g, you can affix sufficient postage stamps at the top right hand corner of the envelope.

  • For domestic posting, this label enables tracking of item until its delivery to the addressee.

Alternatively, customers can also purchase a specific PosDaftar Envelope (SP1) at the Post Offices that costs RM 2.50 each, which is inclusive of PosDaftar charges and postage for items weighing up to 50 g. However, this envelope can only be used for domestic delivery.

PosDaftar that cannot be delivered due to various circumstances or have not being claimed will be returned to the customer after 15 working days. Hence, customers must ensure to write a complete address on the envelope.

Customers can enquire the delivery status of their PosDaftar item via:

Telephone

  • Call the nearest Post Office or our PosLine at 1 300 300 300

Internet

  • www.pos.com.my

Manual

  • Customers can obtain an enquiry form from the Post Office, fill up and hand it over to the Post Office s

All PosDaftar enquiries should be made not later than 6 months from the date of posting.