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Our Heritage

History

The history of Pos Malaysia Berhad can be traced back to the early 1800s with the establishment of postal services first in the Straits Settlements (Penang, Malacca, and Singapore) and gradually, it covered the entire Malaya by early 20th century.


Letters were delivered through dispatch riders or special messengers then. Instead of postage stamps, fees were collected when letters were handed in at the Pos office and letters posted were given a receipt.

 

Over the years, the evolution of technology saw the emergence of digital media/internet and changing customer behaviours. Despite the personal touch and sentimental value attached to traditional mails, this market is shrinking, replaced by the more popular social media and SMS.

 

Pos Malaysia Berhad is also going through the same evolution. No longer are we the traditional postal corner, as we embark into the 21st century, we have and are evolving to meet the demands and needs of our customers' changing behaviours and marketplace.

 

Together with the role of the national postal provider, Pos Malaysia Berhad has morphed into a conglomerate, offering supply chain solutions and financial services, competing directly and indirectly with many companies in both domestic and international areas.

 

Corporate Information

About Pos Malaysia Berhad

Pos Malaysia Berhad is Malaysia’s premier postal service provider. We have a widespread network of over 1,000 touch points countrywide that includes Pos Malaysia Outlets, Pos Minis, Pos24 (Self Service Terminals), Post-On-Wheels (Mobile Outlets), postal agents and stamp agents, making it one of the most extensive retail networks in Malaysia.

 

Pos Malaysia’s five Business Clusters, aimed to provide quality, reliable, timely and innovative solutions to our customers, encompass the following:

 

Communication and Distribution Solutions (CDS)
  • Extending the scope of mail services, CDS leverages on the strength of our extensive physical delivery network to provide customers with total communications and distribution solutions.

  • The conventional mail business forms the core component of CDS followed by other strategic initiatives such as PosEdaran and Direct Mail.
Supply Chain Solutions (SCS)
  • SCS is formed to strengthen our domestic courier business, pursue international courier segment and venture into niche logistics.

  • Pos Laju brand will drive the growth for both domestic and international courier businesses, whilst Al-Ajwa, logistics & warehousing business will complement and complete the services under SCS.
One-Stop Solutions (OSS)
  • OSS focuses on providing convenience to customers by offering financial and insurance products and services as well as other retail offerings under one roof.

  • OSS products and services will be identified, designed and delivered through Pos Niaga, Pos Insurance, POS Ar-Rahnu and Bank@POS.
Digital Solutions (DS)
  • All our digital based offerings, including our wholly-owned subsidiaries, Datapos Sdn. Bhd. and Digicert Sdn. Bhd., will be consolidated under DS to ultimately offer total digital solutions.

  • This new cluster aims to strengthen our current businesses and explore  the capitalization of digitization opportunities and trends.
International Business Solutions (IS)
  • IBS manages the operations for cross-border mail and parcel services, as well as enhancing relationship with other international postal operators and aims to position Pos Malaysia as the leading international hub in the region.

  • Pos Malaysia International and Asia Xpress are part of the solutions provided under IBS.

 

Throughout the years, Pos Malaysia has grown from strength to strength and is progressing from being a mail and postal services provider towards becoming a dynamic communications, financial services and supply chain solutions provider. Moving forward, Pos Malaysia will continue to transform and innovate itself in order to maintain its relevance and competitive edge as well as continue to connect Malaysians with the rest of the world.

 

For further information about Pos Malaysia, please contact our Customer Care via PosLine at 1-300-300-300 or e-mail to care@pos.com.my.You can also visit our website at www.pos.com.my or interact with us on the following social media sites:

 

Facebook : https://www.facebook.com/PosMalaysiaBerhad

 

Twitter : https://twitter.com/pos4you

 

Pinterest : http://www.pinterest.com/pos4you/

Our Management Team

Board of Directors

LIST OF LEADERSHIP TEAM

1 Encik Azlan Shahrim
Covering Group Chief Executive Officer
2 Encik Nik Ahmad Fauzan Nik Mohamed
Group Head, Corporate Services
3 YBhg Dato’ Sabrina Albakri Abu Bakar
Group Head, Legal, Secretarial & Regulatory Counsel
4 Encik Bahaman Kamaruzzaman
Chief Operating Officer, PosNiaga
5 Encik Hasnul Haniff
Chief Operating Officer, PosMel
6 Encik Ahmad Najmi Mahfodz
Chief Operating Officer, PosLaju
7 Puan Adawiyah Jafar
Head, International Business and Relations
8 Encik Ahmad Faisal Murad
Group Chief Finance Officer, Finance & Accounts
9 YBhg Dato Rohaiza Hashim
Group Head, Corporate Communications & Customer Care
10 Encik Abdul Malick Aboobakar
Chief Information Officer, Information & Communication Technology (ICT)
11 Puan Raja Nor Izah Raja Jaafar
Group Head, Sales and Marketing
12 Encik Fikri Ahmad
Group Head, Human Resource
13 Encik Mohd Yusri Dollah
Group Head, Transformation Management Office, (TMO)
14 Encik Mohd Amin Nallah bin Yahya
Group Head, Risk Management
15 Encik Zaidi Hussain
Group Head, Program Management Office
16 Encik Harleim Mohd Nor
Group Head, Internal Audit
17 Encik Wan Mahadzer Isllah Bin Wan Puteh
Group Head, Revenue Assurance
18 Puan Mariyani Awang
Group Head, Corporate Compliance
19 Puan Nor Fanim Mohamad Amin
Group Head, Corporate Planning
20 Encik Mohd Azri Hashim
Covering Group Head, Transport Management
21 Tuan Haji Hisham Zuhdi Bin Mahmud Zuhdi
Covering Group Head, Facilities Management
22 Encik Firhart Arshad bin Arshad Khalid
Covering Group Head, Strategic Procurement
Our Group Structure

Group Structure

Subsidiaries

 

No.Name of CompanyShareholderPercentage of Shareholding
1 Datapos (M) Sdn Bhd Pos Malaysia Berhad 100%
2 Digicert Sdn Bhd Pos Malaysia Berhad 100%
3 PMB Properties Sdn Bhd Pos Malaysia Berhad 100%
4 Pos Ar-Rahnu Sdn Bhd Pos Malaysia Berhad 100%
5 Poslaju (M) Sdn Bhd Pos Malaysia Berhad 100%
6 Pos Malaysia & Services Holdings Berhad Pos Malaysia Berhad 100%
7 Pos Takaful Agency Sdn Bhd Pos Malaysia Berhad 100%
8 Prestige Future Sdn Bhd PSH Capital Partners Sdn Bhd 100%
9 PSH Allied Berhad Pos Malaysia Berhad 100%
10 PSH Capital Partners Sdn Bhd Pos Malaysia Berhad 100%
11 PSH Express Sdn Bhd PSH Venture Capital Sdn Bhd 100%
12 PSH Investment Holdings (BVI) Ltd Pos Malaysia & Services Holdings Berhad 100%
13 PSH Properties Sdn Bhd Pos Malaysia Berhad 100%
14 PSH Venture Capital Sdn Bhd Pos Malaysia Berhad 100%
15 Real Riviera Sdn Bhd PSH Properties Sdn Bhd 100%
16 Effivation Sdn Bhd Pos Malaysia Berhad
PSH Properties Sdn Bhd
99.99%
0.01%

 

Associates

 

No.Name of CompanyShareholderPercentage of Shareholding
1 PosPay Exchange Sdn Bhd Pos Malaysia Berhad 50%
2 CEN Sdn Bhd Pos Malaysia Berhad 42.5%
3 Elpos Print Sdn Bhd Pos Malaysia Berhad 40%
4 CEN Worldwide Sdn Bhd CEN Sdn Bhd 100%
5 CEN Technology Sdn Bhd CEN Sdn Bhd 50%
Our Corporate Identity

The Masterbrand

 

Pos Malaysia

 

Our new identity embodies the spirit of what the new POS Malaysia brand signifies; for today and tomorrow.

 

Our focus on transformation is expressed through the lighting treatment within the ‘O’ in Pos. It illustrates how we are always moving forward.

 

The ‘Fast Forward’ arrow reinforces the brand’s progressive, innovative and forward thinking. It also denotes a strong digital association.

 

VISION Connecting Malaysia, and Beyond - For Today and Tomorrow
MISSION Build and deliver the network of choice

 

CORE VALUES
Empathy
Decorum
Integrity
Accountability
Innovation